Refund Policy

Refund Policy : TRAINING TERMS & CONDITIONS

1.PAYMENT TERMS:

Arrelic Reliability Private Limited (hereinafter as “Arrelic”) requires 100% payment of the full amount upon receipt of the invoice. Arrelic reserves the right to refuse entry to any client who does not pay the invoice in full and on time.

If the payment is not received on Arrelic’s account on the 15th day from the date of the issue of the invoice, Arrelic is entitled to charge the client an overdue interest rate of 1% per day of the invoice amount, for which the client’s payment is overdue.

The registration fee includes: training documentations such as handouts, training materials etc., admission to all training sessions, lunches, snacks, refreshments, access for social networking during social breaks time.

The registration fee does not include: travel, hotel accommodation, transfers or insurance.

2. HOTEL ACCOMMODATION:

Hotel accommodation is not included in the registration fee. A reduced rate or special discounted rates are available to the participants at the hotel hosting the event.

3. CANCELLATION BY CLIENT:

The client has the right to cancel his/her participation in the event. Cancellation must be received by Arrelic in writing, either by mail or fax. If the client cancels with more than one month’s advance notice before the start of the event, Arrelic shall be entitled to retain and charge 50% of the amount payable for participation in the event. If the client cancels with one month’s (or less) advance notice, or fails to attend the event, then the client shall not be entitled to any refund. Failure to attend an event shall not excuse a client from owing the full amount of the registration fee. A copy of the training notes from the event will be sent to the client after the event is over in case of cancellation by the client.

4. CANCELLATION BY ARRELIC:

While every reasonable effort is made to adhere to the advertised program, circumstances can arise which may cause changes in the program, including but not limited to changes in the content, date(s), location or venue, or special features of the planned event. Such circumstances include but are not limited to acts of terrorism, war, extreme weather conditions, compliance with government requests, orders and legal requirements, failure of third party suppliers to timely deliver, and failure to register the minimum target amount of attendees for a given event. Arrelic reserves the right to change the content, date(s), location or venue and/ or special features of an event, to merge the event with another event, or to postpone it or cancel it entirely as appropriate under the circumstances. Client agrees that Arrelic shall not be liable for any cost, damage or expense which may be incurred by client as a consequence of the event being so changed, merged, postponed or cancelled and client agrees to hold Arrelic harmless and to indemnify Arrelic in case of liability caused by any such changes, mergers, postponements or cancellations.

5. CANCELLATION OF THE EVENT:

In case Arrelic cancels an event, then Arrelic may offer the client a full credit up to the amount actually paid by the client to Arrelic. This credit shall be valid for up to one year from the issue date of the invoice to attend any Arrelic-sponsored events such as training, conference or any PdM services. The client shall not be entitled to this credit as a contractual right.

6. CLIENT’S IDENTIFICATION INFORMATION:

By signing of this sales contract and these terms and conditions the client gives full right to Arrelic to share the client’s identification information such as, but not limited to, client’s name, address, email addresses, phone numbers and names of representatives with third parties, which participated on the same event as the client.

7. GOVERNING LAW:

This Agreement shall be governed in all respects by the laws of the Indian government. Any disputes arising out of this contract shall be brought before the courts of the India situated in Bhubaneswar, India at its sole discretion.

8. INDEMNIFICATION:

To the fullest extent permitted by the law, you agree to protect, indemnify, defend and hold harmless Arrelic its owners, managers, partners, subsidiaries, affiliates, officers, directors, employees and agents, from and against any and all claims, losses or damages to persons or property, governmental charges or fines, penalties, and costs (including reasonable attorney’s fees) (collectively “the Claims”), in any way arising out of or relating to the event that is the subject of this contract, and regardless of negligence, included but not limited to, Claims arising out of the negligence, gross negligence or intentional misconduct of Arrelic employees, agents, contractors, and attendees; provided, however, that nothing in this indemnification shall require you to indemnify Arrelic Indemnified parties for that portion of any Claim arising out of the sole negligence, gross negligence or intentional misconduct of the Arrelic parties.

9. OTHER CURRENCIES:

Most of the training payout such as trainer fees, CMRP exam fees are in USD. In case that client requests payment in other than USD such as INR or SAR or BHD or AED or KWD, Arrelic reserves the right to apply 8% currency risk surcharge to the actual exchange rate.

10. GST:

GST will be charged at the rate of 18% or at actual based on what is prevailing at the time of Invoice would be extra.

11. INTELLECTUAL PROPERTY RIGHTS:

Arrelic retains ownership to its intellectual properties such as patents, trademarks, training materials, IT software’s etc. Client should not share the training materials such as presentations, handouts and assessment questionnaires to any 3rd party venders.

12. OTHER CONDITIONS:

Any terms or conditions contained in the client’s acceptance which contradict or are different from the terms and conditions of this registration document shall not become part of the contract unless individually negotiated with Arrelic and expressly accepted by Arrelic.

CONTACT US

If you have any questions, comments or complaints about this privacy policy or terms of use, please contact us at.

Manager - Data Protection
Arrelic Reliability Private Limited
KIIT-TBI, Campus - XI, KIIT University, Patia,
Bhubaneswar, Odisha, India - 751024

Or

privacy@arrelic.com

Last updated :October 3,2016.